. Contacting JavaSoft

Contacting JavaSoft

Technical Help

If you have programming or other technical questions, please try getting technical help from the places mentioned at http://java.sun.com/Mail/email-addresses.html. JavaSoft does not provide free technical support.

Submitting Bugs

Before submitting a bug, check the Known Bugs report. Please submit bugs and feature requests using the web page: Submitting a Bug.

Comments and Suggestions

You can send email to particular teams at JavaSoft that are listed on the same web page listed above: http://java.sun.com/Mail/email-addresses.html While we welcome your comments and suggestions on the development of the JDK, please do not use these team addresses to ask your personal programming and technical questions that need a response.

Send all other comments and suggestions to jdk-comments. We will review all comments, but will not be able to respond individually to all of them.

Note for Beta - If you find an engineer's email address at the bottom of a documentation page, feel free to send comments and suggestions directly to that engineer.

Web and FTP Access

You can access JavaSoft by way of the World Wide Web or by FTP server:

For web access, use http://java.sun.com
FTP users can connect to "ftp.javasoft.com" with name of "anonymous", using the password of your complete email address. For example, if your email address is "jdoe@mind.com"